By SIFA to poll firearms dealers on regulator performance.
The inaugural Australian shooting industry survey – Insight 2022, identified that there is considerable concern across Australian shooting industry stakeholders around the performance of their state or territory-based firearms regulator.
This was discussed in a recent meeting with the Commonwealth Attorney General’s office who was interested in SIFA obtaining further insight into the performance of jurisdictional firearm regulators.
So that we can maintain a better view of the performance of our industry’s regulators, SIFA will be running a very brief (6 question – less than 2 minute) quarterly regulator performance survey exclusively for Australia’s licensed firearms dealers, so that we can keep informed of the current dealer experience and see if things are getting better or worse.
The results of this survey will be publicised by SIFA on a graph so that we can map the trends from now and into the future. The information we collect will assist us greatly when we work with jurisdictional regulators highlighting issues and identify trends that are directly linked to service levels.
SIFA will also use this information for:
- individual state and territory advocacy.
- identifying trends and the cause of issues.
- holding our regulators to account on their service levels.
- demonstrating good/poor performance.
- Identifying any customer service trends in relation to overall industry success and public safety.
This survey will be wholly managed by SIFA and your details and data will be kept 100% confidential. To maximise the efficacy of the data collected, SIFA will be sending the survey using a unique and encrypted link sent to each individual dealer that we have on file.
Our first survey will be sent out next Monday February 20th, so keep an eye on your email. If you believe that we do not have your details, please contact us via insight@sifa.net.au.
We strongly encourage everyone to take part and ensure that our industry has the data we need to hold our regulators to account.
