SIFA’s Regulator Performance Survey Launches March 3rd.
On March 3rd we will be launching the third annual regulator performance survey to industry.
SIFA will again seek input from businesses within the shooting industry to quantify the performance of our state and territory regulators in March 2025.
The data collected in this year’s survey will be compared to previous data to seek out trends and identify issues that need to be addressed. This will then be publicised by SIFA.
The information we collect will assist us is making representations to the various regulatory bodies and assist us with:
- Individual state and territory advocacy.
- Holding our regulators to account on their service levels.
- Demonstrating good/poor performance.
- Identifying any customer service trends in relation to overall industry success and public safety.
The survey is a brief, 6 question (2 minute) poll that will assess performance around permit and licensing delays, communication and customer service.
This survey will be wholly managed by SIFA and your details and data will be kept 100% confidential. To maximise the efficacy of the data collected, SIFA will be sending the survey using a unique and encrypted link sent to each individual dealer that we have on file.
Our survey will be sent out on Monday March 3rd, so keep an eye on your email. If you believe that we do not have your details, or they have recently changed, please contact us via insight@sifa.net.au.
We strongly encourage everyone to take part and ensure that our industry has the data we need to hold our regulators to account.